Contact
Start with the Help assistant. It sorts most order problems on the spot.
Help assistant
Tap Help at the bottom right of any page and give it your order reference. It can check your order and walk you through the fix. If it cannot sort it out, it passes you to a person and gives you a direct line.
Write to support@awajis.com.
Feedback form
Use the feedback link in the footer of any page to report a problem or send us a comment without leaving the site.
Reporting an order problem
Include these three things so we can find your order fast:
- Your order reference (starts with PAY-).
- The email address you paid with.
- The amount you paid.
We never ask for your password, exam number or card details, in chat, email or anywhere else. If anyone contacting you claims to be Awajis Pay and asks for these, it is not us.